Quick, up front and easy to deal with. Open a free checking account and see for yourself - these guys cannot be beat when it comes to helping their clients. Once my application was submitted and I started having to work with the loan processor it was just one request after the other.
She had a few more document requests a result of the mortgage crisis. He took the time to explain the process and give me some numbers to compare against the other lenders I was shopping.
However, dealing with FIB was frustrating. Look forward to my review in 6 months after honeymoon First Internet Bank This business has been claimed by the owner or a representative. One of my best refi experiences ever.
I wonder if this review will get a response from them? Been banking with these folks since the nineties. This was my 4th home purchase and my 4th time going through a loan process and it was by far the worst.
When I provided evidence that their interpretation was wrong, the reason was changed to a denial because of my credit report - a history they had for weeks and had no problem with before I pointed out their error.
I would submit the requested items and never hear back if they were received and that they were sufficient to satisfy whatever the bank needed them for. Certainly, nothing else has worked!
I had to do my part of being prompt with responses 3. I will definitely use again and I highly recommend. After shopping for the best refinance rates through lending tree, I selected First Internet Bank.
I took a leap of faith and decided to move forward. However you get what you pay for. Matt and his team were creative in structuring my loan 2.
Available when needed What could they improve on: Deborah, and the FIB team, answered all my questions, got back to me very quickly and even walked me through a couple of moments just prior to close. Now that my ew card has arrived, 1IB seems to be the optimal bank for me.
I did find that there are many banks who do not demand upfront money. However, Jeri and Glenda Quigley our mortgage processor made the process as painless as possible. I picked up on First IB when looking at mortgage rates and starting reading reviews in multiple sites.
I should have gone with another lender, rather than have this bank try to nickel and dime me for higher fees and no communication.
I was told that 30 days would be sufficient for the loan to close and was thanked for my quick response with all the documentation. They had the best rates out there with the largest lender credits. Jeri and her team were always one step ahead of me and stayed in contact with the title company, appraisers, etc.
Various misunderstandings or miscommunications caused the process to take over 70 days, and I did not see accurate, agreed-upon closing documents until less than two hours before the notary arrived.
The good news is that they completed my refinance at a decent rate, after several other banks or brokers had looked at it and refused or failed to accomplish it.
I have delt with allot banks over the years and I am not impressed with these people. Again, they got the deal done, but customer service could certainly improve. The loan officer who was helping me initially was excellent. We requested to have a home equity loan this year, so it is a 3rd loan through them and suddenly they have issues.60 reviews of First Internet Bank "*REVISED* *FIVE STARS* I had an issue with a debit card at first that was frustrating, but the customer service /5(60).
Read honest First Internet Bank of Indiana reviews and check out their rating. See if First Internet Bank of Indiana is a good bank for you and open an account.4/5.
First Internet Bank of Indiana case study solution, First Internet Bank of Indiana case study analysis, Subjects Covered Change management Distribution Finance Internet Strategic planning by. First Internet Bancorp is a bank holding company that operates First Internet Bank of Indiana, sometimes called First Internet Bank or First IB, one of the first state-chartered, Federal Deposit Industry: Finance.
First Internet Bank of Indiana Case Solution, The purpose of this case is that the Internet presents opportunities and challenges for financial service providers to evaluate forms of.
First Internet Bank is the th largest bank in the nation. It was established in and as of March ofit had grown to employees.
First Internet Bank's money market rates are 4X the /5(15).Download